Privacy Policy

Your privacy is very important to us and we are committed to safeguarding your personal information with the highest level of care and providing transparency regarding any information collected from you.

Cookies

This website uses cookies and similar technologies which are small files or pieces of text that download to a device when a visitor accesses a website. For information about viewing the cookies dropped on your device, see Squarespace’s Cookies Policy.

These functional and required cookies are always used which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you select accept on the cookie banner. This website uses analytics and performance cookies to view site traffic, activity and other data.

This website collects personal data to power our site analytics, including:

  • information about your browser, network and device

  • web pages you visited prior to coming to this website

  • your IP address

This information may also include details about your use of this website, including:

  • clicks

  • internal links

  • pages visited

  • scrolling

  • searches

  • timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

The cookies may also gather information about the device you use to access it, including device type, operating system, unique identifiers, device settings and geo-location data. The specific data collected is contingent upon the settings of your individual device and software. Refer to the policies of your device manufacturer or software provider to understand the information they may share.

Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • information about your browser, network and device

  • web pages you visited prior to coming to this website

  • web pages you view while on this website

  • your IP address

Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • information about your browser, network, or device

  • information about this site and the page you’re viewing on it

  • your IP address

Customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • billing and shipping address(es)

  • details about your orders (for example, your shirt size)

  • email address

  • name

  • phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Payments

When you make a purchase from us on this website, Studio Rocksalt uses Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. See Stripe’s Privacy Policy for details.

Sift - fraud monitoring and detection services. See Sift’s Privacy Policy for details.

Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • billing and shipping address(es)

  • email address

  • name

  • phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • you’ve created a customer account

  • your customer account password has been reset or updated

  • you’ve made a purchase

  • your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Personal Information and Third Parties

Studio Rocksalt may share personal information with:

  • third-party service providers to facilitate their services, such as IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators

  • contractors and/or related entities

  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, for actual or prospective legal proceedings, or to establish, exercise, or defend legal rights

  • third parties, including agents or sub-contractors, assisting in providing information, products, services, or direct marketing to you

  • third parties involved in the collection and processing of data

Marketing Emails

Studio Rocksalt may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Corrections

If you believe that any information Studio Rocksalt holds about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact Studio Rocksalt at hello@studiorocksalt.com. Studio Rocksalt will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints

If you believe that Studio Rocksalt has breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. Studio Rocksalt will promptly investigate the complaint and respond to you, in writing, setting out the outcome of the investigation and the steps that will be taken to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of this Privacy Policy

This website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to Privacy Policy

Studio Rocksalt reserves the right to update, change or replace any part of this Privacy Policy at our discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Terms of Service

Please read these Terms of Service ("Terms") carefully before using this website and purchasing artwork from studiorocksalt.com, owned and operated by Studio Rocksalt ("we," "us," or "our"). By accessing or using this website and services, the customer/buyer (“you”) agrees to comply with and be bound by these Terms. If you disagree with any part of the Terms, please refrain from using the site.

Intellectual Property

All artwork (excluding the “Vintage” and the “Etchings” collections) featured on this website including but not limited to designs, images and content is the exclusive property of Studio Rocksalt, protected by copyright laws. By purchasing artwork from this site, you agree not to reproduce, distribute or create derivative works without explicit written consent.

Terms of Sale

These terms of sale are applicable to all offers presented by StudioRocksalt.com, all purchases and orders initiated by you, and all agreements reached between us concerning the products featured on this website.

Ordering and Payment

Product Availability: Studio Rocksalt’s artwork is available for purchase as specified on the website. We reserve the right to modify or discontinue any product at any time without notice.

Order Acceptance: Your placement of an order does not guarantee acceptance. We reserve the right to accept or decline orders at our discretion.

Payment: We accept all major credit card payments through Stripe, Apple Pay and PayPal where your payment information is securely processed. By providing your payment information, you represent and warrant that you have the legal right to use the payment method. All orders will be charged in full at point of purchase. This payment capture will occur more than 1 business day before shipment. By accepting the delivery of any product sold from Studio Rocksalt, you ("Customer") agree to be bound by the listed terms and conditions. You and Studio Rocksalt agree that the following terms and conditions exclusively govern the sales transaction between Customer and Studio Rocksalt. Therefore, please carefully review these terms and conditions each time you place an order with or accept delivery of any goods from Studio Rocksalt.

Sales taxes are included in the retail prices. Prices do not include shipping fees, which are given separately at checkout.

Failed or Unclaimed Deliveries

If goods cannot be delivered or lie unclaimed for 30 days Studio Rocksalt holds the right to cancel the order.

Customs or Import Taxes

You are responsible for any customs and import taxes that may apply. Studio Rocksalt is not responsible for delays due to customs.

Your Account

When using our website, you are responsible for maintaining the confidentiality of your account and password, as well as limiting access to your computer. You agree to be accountable for all activities conducted under your account. We retain the right to refuse service, terminate accounts, edit or remove content, or cancel orders at our sole discretion.

Visitors may share online reviews of Studio Rocksalt. However, you agree not to submit content that is unlawful, harmful, obscene, hateful, threatening, abusive, defamatory, harassing, libelous, invasive of privacy or objectionable. Additionally, content infringing on the intellectual property rights of any party or containing chain letters, commercial solicitation, political campaigns, mass mailing, 'spam' or software viruses is not allowed. Providing false email addresses or misleading information about the content's origin is prohibited.

Studio Rocksalt reserves the right to edit or remove objectionable content. You confirm that you have the necessary rights for submitted content and that its use adheres to accepted standards of decency. You agree to defend, indemnify and hold us harmless from any claims arising out of your submitted content. By submitting content, you grant us a royalty-free, perpetual, irrevocable right and license to use your username or content as deemed appropriate in our sole discretion.

We assume no responsibility and liability for any content posted by visitors on our website.

Offers

Studio Rocksalt may occasionally present special offers on the website but retains the right to withdraw them at any time. Any offers featured on this website are only valid for a limited period.

Limitation of Liability

To the extent permitted by law, Studio Rocksalt will not be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with the use of our products.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Changes to Terms

Studio Rocksalt reserves the right to update, change or replace any part of these Terms at our discretion. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.